In the case of consumer disputes, the consumer can appeal to the following bodies for alternative resolution of consumer disputes:

The centre of Arbitration of Consumer Disputes of Lisbon

Tel: 218807030

E-mail: juridico@centroarbitragemlisboa.pt

www.centroarbitragemlisboa.pt

The centre of Arbitration of Conflicts in the District of Coimbra

Tel: 239821690

E-mail: geral@centrodearbitragemdecoimbra.com

centrodearbitragemdecoimbra.en

Information center, Consumer and Arbitration of Porto

Tel: 225508349

E-mail: cicap@mail.telepac.pt

www.cicap.pt

The centre of Arbitration of Consumer Disputes of the Valley of the Ave / Court of Arbitration Guimarães

Tel: 253422410

E-mail: triave@gmail.com

www.triave.pt

The centre for Information, Mediation and Arbitration of Consumer affairs (Arbitration Court of Consumption) Braga

Tel: 253617604

E-mail: geral@ciab.pt

www.ciab.pt

Board main office – Information Centre, Mediation and Arbitration of Consumer Disputes in the Algarve

Tel: 289823135

E-mail: cimaal@mail.telepac.pt

www.consumidoronline.pt

Information centre of Consumer Disputes in the Autonomous Region of Madeira

Tel: 291215070

E-mail: centroarbitragem.srias@madeira.gov.pt

www.srrh.gov-madeira.pt/in%C3%ADcio/tabid/292/Default.aspx

For the remaining municipalities and the Autonomous Region of the Azores:

CNIACC – National Center for Information and Arbitration of Consumer Disputes

Tel: 213847484

E-mail: cniacc@fd.unl.pt

www.arbitragemdeconsumo.org

More Information at the Consumer Portal: www.consumidor.pt