Expedition of Orders
Except in exceptional and punctual situations, all orders are delivered in three working days;
Our ability to offer is limited to the availability of existing stock. In the event of a stock break, the articles will be shipped later and the customer will be advised by email or telephone that the order has left our premises.
In case the address is incorrect, following the information given by the customer, the new shipping will be charged.
Shipping Price to Continental Portugal
Deliveries to Continental Portugal above € 80 are free.
Shipping Price to Islands (Azores and Madeira)
All deliveries will be made at the address indicated by the customer and are currently in charge of the CTT Expresso and MRW for Continental Portugal and CTT Expresso and Correio Registado to the Islands (Azores and Madeira), depending on the weight of the order.
We request that you check the external condition of the packaging when you receive the order. If you notice any defects (damaged or wet boxes or a number of boxes received other than those mentioned in the delivery note), please indicate on receipt.
The delivery service has national coverage and is processed on weekdays between 9am and 7pm.
Non-consumable movable property is guaranteed for two years under the conditions of use and care provided in the respective instructions. The guarantee does not cover damages due to errors in assembly or disassembly or resulting from improper handling of equipment.
Claims and Returns