Owner and Data Controller
Happylife Produtos Ortopedicos e cirurgicos Unipessoal LDA
Rua Dr. Arnaldo Cardoso e Cunha, 36, r/c Esquerdo Vale Cabrita 2410 - 270 Leiria
Owner's contact email: firstname.lastname@example.org
Types of data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage data; email.
Personal Data may be provided freely by the User, or, in the case of Usage Data, collected automatically when using this Application.
Unless otherwise specified, all Data requested by this Application is mandatory and failure to provide this Data may prevent this Application from providing its Services. In cases where this Application specifically states that some Data is not mandatory,
Users are free to stop communicating this Data without any consequences for the availability or operation of the Service.
Users who have doubts as to which Personal Data is mandatory are invited to contact the Owner.
Any uses of cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application will be for the purpose of providing the Services requested by the User, in addition to the other purposes described in this document and in the Cookies Policy , if available.
Users are responsible for any Personal Data of third parties that are obtained, published or shared through this Service (this Application) and confirm that they have the authorization of third parties to provide the Data to the Owner.
Data processing mode and location
The Owner will take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data.
Data processing is performed using computers and / or enabled IT tools, following organizational procedures and means strictly related to the indicated purposes. In addition to the Owner, in some cases, the Data may be accessed by certain types of persons in charge, involved in the operation of this Service (this Application) (administration, sales, marketing, legal system administration) or external persons (such as third-party service providers). technical services, postmen, hosting providers, IT companies, communication agencies) named, when necessary, as Data Processors by the Owner. The updated list of these parts can be requested from the Owner at any time.
Legal basis for processing
Users have given their consent for one or more specific purposes; Note: According to some laws, the Owner may be allowed to process Personal Data UNTIL the User objects to this (“opt-out”), without having to rely on consent or any other legal bases below. This however does not apply whenever the processing of Personal Data is subject to European data protection legislation;
the provision of Data is necessary for the performance of a contract with the User and / or any pre-contractual obligations of the User;
processing is necessary to fulfill a legal obligation to which the Owner is subject;
the processing is related to a task that is performed in the public interest or in the exercise of an official authorization in which the Owner is invested;
processing is necessary for the purpose of legitimate interests pursued by the Owner or a third party;
In any case, the Owner will gladly collaborate to clarify the legal basis that applies to the processing, and in particular if the provision of Data is a mandatory requirement by law or contract, or a necessary requirement to conclude a contract.
The data is processed at the Owners' headquarters, and in any other places where the parties involved with the processing are located.
Depending on the User's location, data transfers may involve the transfer of User Data to another country than yours. To find out more about the processing of such transferred Data, Users can check the section containing details about the processing of Personal Data
If any such transfers occur, Users will be able to find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.
Personal Data will be processed and stored for as long as is necessary for the purposes for which it is collected.
The Personal Data collected for the purposes related to the execution of a contract between the Owner and the User will be kept until such a contract has been completely fulfilled.
Personal Data collected for the purposes related to the Owner's legitimate interests will be kept for as long as is necessary to fulfill those purposes. Users can obtain specific information about the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to keep Personal Data for a longer period whenever the User has given his authorization for such processing, until such authorization has been withdrawn. In addition, the Owner may be obliged to keep Personal Data for a longer period of time whenever he is obliged to do so for the fulfillment of a legal obligation or in compliance with a warrant from an authority.
As soon as the retention period expires, Personal Data will be deleted. In this way, the right to access, the right to delete, the right to correct and the right to data portability cannot be enforced after the expiry of the storage period.
The purposes of processing
User Data is collected to allow the Owner to provide his Service, fulfill his legal obligations, respond to requests for execution, protect his rights and interests (or those of his Users or third parties), detect any malicious or fraudulent activity, as well such as: Statistics, Thermal mapping and session recording, Registration and authentication and Contact User.
For specific information about the Personal Data used for each purpose, the User can consult the section "Detailed information about the processing of Personal Data".
Detailed information about the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the user
Mailing list or newsletter or Newsletters (this Application)
When registering in the mailing list or newsletter, the User's email address will be added to the contact list of those who can receive email messages that contain information of a commercial or promotional nature about this Application. Your email address may also be added to this list, as a result of your subscription to this service (this Application) or after making a purchase.
Personal data processed: email. Name and Nickname
Thermal mapping and session recording
Thermal mapping services are used to display the areas of this service (this Application) that Users interact with most frequently. This shows what the points of interest are. These services allow you to monitor and analyze web traffic and track User behavior.
Some of these services can record sessions and make them available for visual reproduction later.
Smartlook (Smartsupp.com, s.r.o.)
Smartlook is a session recording and thermal mapping service provided by Smartsupp.com, s.r.o.
Contact by phone (this app)
Users who provided their phone number can be contacted for commercial or promotional purposes related to this Application, as well as to satisfy support requests.
Personal data processed: telephone number.
Contact form (this application)
By filling in the contact form with your data, the User consents to its use to respond to requests for information, budgets or any other nature indicated in the header of the form.
Personal data processed: CAP; City; Tax code; last name; date of birth; the e-mail; Address; nation; first name; phone number; VAT number.
Payment management services allow this Application to process payments by credit card, bank transfer or other tools. The data used for payment are acquired directly by the manager of the requested payment service, without being processed in any way by this Application.
Some of these services may also allow scheduled messages to be sent to the User, such as emails containing invoices or payment notifications.
PayPal is a payment service provided by PayPal Inc., which allows the user to make payments online.
Interaction with social networks and external platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interactions and information acquired by this Application are, in any case, subject to the User's privacy settings for each social network.
This type of service can still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out of the respective services to make sure that the data processed in this Application are not reconnected to the User's profile.
Like button and Facebook social widgets (Facebook, Inc.)
The "Like" button and Facebook social widgets are interaction services with Facebook's social network, provided by Facebook, Inc.
Personal data processed: Cookies; Usage data.
Twitter button and social Twitter widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are interaction services with the Twitter social network, provided by Twitter, Inc.
Personal data processed: Cookies; Usage data.
Remarketing and behavioral targeting
This type of service allows this Application and its partners to communicate, optimize and serve ads based on the user's previous use of this Application.
Some services offer a remarketing option based on lists of email addresses.
In addition to the opt-out offered by the services listed below, the User can opt out of receiving cookies regarding a third party service by visiting the opt-out page of the Network Advertising Initiative.
Google Ads Remarketing (Google LLC)
Google Ads Remarketing is a behavioral targeting and remarketing service provided by Google LLC that connects the activity of this Application to the Google Ads advertising network and the DoubleClick Cookie. Users can choose not to use Google cookies to personalize ads by visiting Google's ad settings.
Personal data processed: Cookies; Usage data.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to track User behavior.
Google Analytics (Google LLC)
Google Analytics is an internet analytics service provided by Google LLC ("Google"). Google uses the data collected to track and examine the use of this service (this Application) to prepare reports on activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads for its own advertising network.
Personal Data processed: Cookies; Usage data.
This type of service analyzes the traffic of this Application, and may contain Personal Data of Users, in order to filter it between sections of traffic, messages and content recognized as SPAM.
Google reCAPTCHA (Google LLC)
Google reCAPTCHA is a SPAM protection service provided by Google LLC.
Personal data processed: Cookies; Usage data.
Hosting platform and services
These services are intended to host and operate the main components of this Application, making it possible to deliver this Application from a single platform. These platforms provide the Owner with a wide range of tools, such as analytical tools, to manage user registration, to manage comments and databases, for e-commerce, for payment processing, etc. The use of these tools involves the collection and processing of Personal Data. Some of these services operate through servers geographically located in different locations, making it difficult to determine the exact location where Personal Data is stored.
PrestaShop (PrestaShop S.A.)
PrestaShop is a platform provided by PrestaShop S.A. that allows the Owner to develop, operate and host a website dedicated to electronic commerce.
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
If such a service is installed, it is possible that, even if Users do not use the service, it will collect traffic data for the pages on which it is installed.
Google sources (Google LLC)
Google Fonts is a font style visualization service managed by Google LLC that allows this application to integrate this content on its pages.
When registering or authenticating, Users allow this service (this Application) to identify them and give them access to dedicated services.
Depending on what is described below, registration and authentication services may be provided by a third party. In this case, this Application may access some Data stored by these third party services for purposes of registration or identification.
Some of the services listed below may also collect Personal Data for guidance and profile purposes; to find out more, see the description of each service.
Facebook Authentication (Facebook, Inc.)
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the social network Facebook.
Withdraw your consent at any time. Users have the right to withdraw their consent in cases where they have previously given their consent for the processing of their Personal Data.
Object to the processing of your Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Additional details are provided in the specific section below.
Access your Data. Users have the right to know if their Data is being processed by the Owner, to obtain disclosures about certain aspects of the processing and to obtain a copy of the Data that is being processed.
Check and ask for rectification. Users have the right to verify the accuracy of their Data and to request that they be updated or corrected.
Restrict the processing of your Data. Users have the right, under certain circumstances, to restrict the processing of their Data for any purpose other than storing it.
Have your Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to have their Owner Data deleted.
Receive your data and have it transferred to another controller. Users have the right to receive their Data in a structured format, commonly used and able to be read by machines and, if technically feasible, to have them transmitted to another controller without any hindrance. This determination applies subject to the Data being processed by automated means and that the processing is based on the User's consent, in a contract to which the User is a party or by pre-contractual obligations of the User.
File a complaint. Users have the right to file a complaint with their competent data protection authority.
Details on the right to object to processing
In cases where Personal Data is processed in the public interest, in the exercise of an official authorization in which the Owner is invested or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason related to their particular situation to justify the objection.
Users should know, however, that if their Personal Data is processed for direct marketing purposes they can object to such processing at any time without providing any justification. Users can consult the respective sections of this document.
How to exercise these rights
Any requests to exercise Users' rights can be directed to the Owner using the contact details provided in this document. These requests can be exercised at no cost and will be answered by the Owner as soon as possible and in all cases within less than one month.
Additional information on data collection and processing
Users' Personal Data may be used for legal purposes by the Owner in court or in steps leading to possible legal action arising from the misuse of this Service (this Application) or related Services.
The User declares to be aware that the Owner may be required to reveal Personal Data at the request of government authorities.
Additional information about the User's Personal Data
System and maintenance logs
For operation and maintenance purposes, this Application and any third party services may collect files that record the interaction with this Application (system logs) or use other Personal Data (such as IP address) for this purpose.
Information not contained in this policy
Further details on the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track Me” requests are handled
This Application does not support “Do Not Track Me” requests.
To determine if any of the third party services you use honor requests for "Don't Track Me", please read the privacy policies.