In the case of consumer disputes, the consumer can appeal to the following bodies for alternative resolution of consumer disputes:
The centre of Arbitration of Consumer Disputes of Lisbon
Tel: 218807030
E-mail: juridico@centroarbitragemlisboa.pt
The centre of Arbitration of Conflicts in the District of Coimbra
Tel: 239821690
E-mail: geral@centrodearbitragemdecoimbra.com
centrodearbitragemdecoimbra.en
Information center, Consumer and Arbitration of Porto
Tel: 225508349
E-mail: cicap@mail.telepac.pt
The centre of Arbitration of Consumer Disputes of the Valley of the Ave / Court of Arbitration Guimarães
Tel: 253422410
E-mail: triave@gmail.com
The centre for Information, Mediation and Arbitration of Consumer affairs (Arbitration Court of Consumption) Braga
Tel: 253617604
E-mail: geral@ciab.pt
Board main office – Information Centre, Mediation and Arbitration of Consumer Disputes in the Algarve
Tel: 289823135
E-mail: cimaal@mail.telepac.pt
Information centre of Consumer Disputes in the Autonomous Region of Madeira
Tel: 291215070
E-mail: centroarbitragem.srias@madeira.gov.pt
www.srrh.gov-madeira.pt/in%C3%ADcio/tabid/292/Default.aspx
For the remaining municipalities and the Autonomous Region of the Azores:
CNIACC – National Center for Information and Arbitration of Consumer Disputes
Tel: 213847484
E-mail: cniacc@fd.unl.pt
More Information at the Consumer Portal: www.consumidor.pt