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Store Reviews ( 12 )

(5,0/5)

Store Reviews

Review By Gert K

Verry good!! Transparant website. Even the sending to Belgium was good. We got a phonecall that the ...

22/07/2024

Verified Purchase

Review By Paula Mpta

Rapidez na entrega e excelente qualidade dos peodutos

23/10/2022

Verified Purchase

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Google Reviews

4.6

Based on 638 reviews

Loja Ortopédica - Sede Oficial - Leiria

4.6 638 reviews

karen work

4 years ago

I havr bren waiting for nearly one month for my order. It still has not been shipped and I am not having any communication with them. I have called 4 times and the answer is still the same. They cannot reac. I am very

Aurelio da Costa

5 years ago

Excellent service and good value for money

Obelia Madeira

5 years ago

Top!

Diogo Queimado

2 months ago

A minha experiência com a Loja Ortopédica foi absolutamente lamentável.... Comprei um produto como prenda de natal, contudo a pessoa em questão não o quiz. Entretanto tentei devolver o produto e foi-me recusado e enviaram de volta o produto, isto porque a caixa estava danificada... MAS o produto estava intacto! Eu devolvi o produto na caixa original em que me foi enviado, que já vinha danificada quando chegou da primeira vez! Veio sem nenhuma proteção ou saco, apenas a caixa original e eu apenas devolvi o produto nas mesmas condições em que o recebi. Ou seja, não foi por ele ser devolvido apenas na embalagem original que a caixa ficou danificada, porque a caixa já chegou assim em minha casa! Sem saco, sem nada para a proteger. Depois dizem-me que não aceitam devolução porque não vinha num saco ou caixa a proteger a caixa original, quando eles não o fazem da primeira vez..... Acho isto absolutamente irónico, tendo em conta que obrigam os clientes a seguir um procedimento diferente para devoluções. Além disso, ainda tive de pagar 5€ para devolver o artigo... A prenda era para o Natal, e eu ao receber o artigo com a caixa original em mau estado e o produto intacto não o devolvi. Porque se fosse proceder à devolução e aguardar uma nova entrega, a data teria passado, arruinando o propósito da compra. A caixa não ficou assim por minha culpa enquanto cliente, mas sim pelo processo de entrega! Para além do que, acho inadmissível não aceitarem a devolução por causa de uma caixa quando o produto está intacto, apenas a caixa danificada, e quando os danos causados na caixa não foram causados por mim!

Bare Blank

3 months ago

A loja está enganando as pessoas ao aumentar os preços na hora. Chamam isso de "atualização", mas, por lei, precisam atualizar os preços antes de os colocarem na página. Isso é um crime econômico. Além disso, o serviço de garantias quase não existe. Precisei ligar para eles para lembrar que o prazo de 30 dias estava terminando, e o formulário só foi enviado no último dia. Quando pedi a resolução do contrato, é claro que não consegui nada, porque Portugal protege mais as lojas que pagam impostos do que os consumidores. A cadeira de rodas, que custou 3.200 euros, ficou sem reparações da garantia. The store is deceiving people by increasing prices on the spot. They call it an "update," but by law, they must update the prices before listing them on the page. This is an economic crime. Furthermore, the warranty service almost doesn't exist. I had to call them to remind them that the 30-day deadline was ending, and the form was only sent on the last day. When I requested contract resolution, of course, I got nothing, because Portugal protects stores that pay taxes more than it does consumers. The wheelchair, which cost 3,200 euros, was left without warranty repairs.

Ilda Maria Madeira

2 months ago

Correu muito bem a encomenda e expedição e a qualidade era o que esperava. Deve ter uma chamada de atenção para artigos de maiores dimensões que podem não passar nas portas causando constrangimentos na recepção

Céline Carvalho

2 months ago

Artigo e atendimento impecável! Encomendei uma peça que não me servia, prontamente comuniquei por e-mail à loja que imediatamente se mostrou disponível para resolver a situação. A troca decorreu em condições plenas, tendo-me sido enviado novo artigo, também ele impecável. Recomendo!

LiliaNe Mira

3 weeks ago

Eficácia, Rapidez e Simpatia. Fiz uma encomenda por telemóvel, através de WhatsApp com envio de fotos, enviei medidas e recebi o artigo em 3 dias úteis. Recomendo!

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